What information do we collect and how do we use it?

When you order, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.
(for example, about the completion of your order, date of shipment, the carrier, total charges incl. S&H, and the e-copy of your invoice)

When you sign up for services like Newsletters, we need only an email address -- which we use to send the information you requested.

We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new Aurasoma-Sedona.com services, and special offers we think you'll find valuable. If you would rather not receive this information,just send us an email.

We do not disclose purchasing information about our customers who visit the Aurasoma-Sedona.com site through links from the partner sites, or use the partner's credit card to make purchases on Aurasoma-Sedona.com site

How does Aurasoma-Sedona.com protect customer information?

Aurasoma-Sedona.com uses the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on our data base that isn't accessible from the Internet. We're so certain that our online order systems are secure that we back it up with a guarantee. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for any fraudulent charges made on our site,Aurasoma-Sedona.com will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Aurasoma-Sedona.com while using our secure server.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number only to verify the credit card numbers with exp.dates and process transactions.

Will Aurasoma-Sedona.com disclose the information it collects to outside parties?

Aurasoma-Sedona.com never shares customer information with any third parties.

How does Aurasoma-Sedona.com allow customers to update or change the information it collects?

To unsubscribe from our mailing list, simply hit Reply to any message you receive and type the words "unsubscribe" and the particular subject in the subject field. Please reply to the email using the email address at which you have received mailings from us, and we will remove you from our list. If you have more than one email address, please include the others in your email.

What is your policy if I link to a third-party web site?

When you click on links that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Aurasoma-Sedona.com cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.

Your consent

By using our web site, you consent to the collection and use of this information by Aurasoma-Sedona.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and never disclose it.

Our return Policy

Aura Soma products are living energies. Within 15 days after purchase they may be returned for exchange or credit if unopened and not used,
S&H excluded.

Pricing:

All prices are subject to change without prior notice.

Backorders:

If an item is not on stock but available soon, we will order it for you and charge you for the whole amount of items incl S&H.
The backordered item will be shipped FREE OF CHARGE to you upon arrival.
Some items like Pendants or Vials may take longer time to arrive as they are being specially produced in England. We will keep you informed about proceedures of those orders.